Return and Exchange Policy

1. Introduction
At Dignity & Empowerment, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help. Please read our return and exchange policy below.

2. Returns

All sales are final.
Products cannot be returned or exchanged for hygiene and safety reasons.
Returned items cannot be restocked or redistributed, even if they appear unused.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can work with you to resolve the issue.

Once we receive your item, we will inspect it and notify you of the status of your refund.
If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Exchanges are not permitted for any products.
Products cannot be exchanged for a different size, color, or model after purchase.
Returned items cannot be restocked or redistributed, even if they appear unused.
Customers are encouraged to review product specifications and compatibility information carefully before placing an order.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can work with you to resolve the issue.